Take a peak at the new STC Glance Dashboard

Glance in STC is one of our most used features to boost productivity and decrease time to proficiency because it allows you to remotely monitor your entire team. We've now released a new version of the STC Windows Application, designed to help you make Glance more productive and customizable than ever with features like your own Glance Preview dashboard and quicker Glance initiation.

Right clicking on a contact gives you the option to add them to your custom Glance Preview Dashboard

1. Create Your Own Glance Preview Dashboard: Glance Preview is already built into STC Chat Rooms, allowing Moderators to view live previews of all Participants. Now, with this update, you can add multiple users of your choice to your own Dashboard to create a centralized, focused preview. Pull users from across different Chat Rooms, Glance groups, or even Programs – whatever you need!

2. Start a Glance on Users Faster Than Ever: When you right-click on a contact anywhere in the application, you can now add that user to your Glance Preview dashboard or open a full Glance in a new window. You can also search for a user directly within the Glance window to quickly start a Glance there. This means you no longer need to remember which Chat Room the user is in – all your Glances are centralized in one place!

Ready to experience the difference? Upgrade your Call Center to STC and see immediate improvement in metrics. Contact sales@rapidcyber.com for a demo and more information.