Rapid Cyber Solutions, Inc.
  • Smart Team Communicator
    • PCI Compliance
    • Agent Lifecycle
    • 360 View of Agent
    • Product Details
    • Smart Trial
  • Intelli IM
    • Enterprise Program
    • Support
  • SecuredIn
  • News
  • About Us

Support 

We have provided answers to frequently asked questions from our users, by topics.  If you can not find answers to your questions below, please use the form to send a request to our support team.

General and Settings

  • Microsoft Lync Login Guide
  • Intelli IM Basic User Guide for Google Talk
  • Intelli IM Basic User Guide for CWA
  • Setting up Communicators Web Access (CWA)
  • Security and Privacy with Intelli IM


Feature Guides

  • Learning About Status in Intelli IM
  • Image Collaboration Feature
  • Using Calendar for Status Updates
  • Programming Weekly Status Schedule
  • How do I change Status?
  • How do I change the Status Note?
  • About other Authorized Devices
  • Send Messages by Email
  • Learning About Alerts
  • Learning About Inactivity Timeouts
  • Using Alerts
  • Save the Data Usage by Turning OFF Cellular Data Use
  • Using Emoticons
  • Using Gestures
  • Google Talk Features






Subscription

  • Understand Subscription Status
  • Pro and Lite Service
  • Can I get refund on my subscription or transfer my subscription?
  • Why do we have a subscription model?
  • Google Talk Subscriptions

















Commonly Asked

  • I don't hear Alerts
  • Intelli IM was working but not working anymore
  • Bought the Pro Subscription but Still Showing Lite Subscription

If you can not find answers to your question above, please send your request to our support team:support@rapidcyber.com

    Contact Form

Submit

Connect with us

Facebook
LinkedIn
Email

Downloads

iOS/MacOS App (STC)
Google Play (STC)

Our Policy

Terms of Service
Privacy Policy
© Copyright 2013-2018 Rapid Cyber Solutions, Inc. All rights reserved. Intelli IM is a registered trademark of Rapid Cyber Solutions, Inc. Various trademarks held by their respective owners.
  • Smart Team Communicator
    • PCI Compliance
    • Agent Lifecycle
    • 360 View of Agent
    • Product Details
    • Smart Trial
  • Intelli IM
    • Enterprise Program
    • Support
  • SecuredIn
  • News
  • About Us